Snussidan AB Terms & Conditions

Welcome to Snussidan AB. By using our website and shopping with us, you agree to the following terms and conditions. These terms comply with EU consumer protection laws and regulations.

1. General

These terms and conditions apply between you as a customer and Snussidan AB, registered in the EU. To shop with us, you must be 18 years or older and have a valid delivery address within the European Union or EEA.

2. Prices and Payment

• All prices are displayed in Euros (€) and include VAT at the applicable rate
• We accept payment through: Visa, Mastercard, PayPal, and bank transfer
• Payment is processed at the time of order
• Shipping costs vary by destination and are clearly shown before checkout

3. EU Consumer Rights

As an EU consumer, you have certain rights under EU consumer protection law:

• Right to clear product information
• Protection against unfair contract terms
• Protection against unfair commercial practices
• Right to cancel orders within the cooling-off period

4. Right of Withdrawal

Under EU law, you have the right to withdraw from your purchase within 14 days of receiving the goods. However, due to the nature of our products (tobacco/nicotine), special rules apply:

• Unopened products can be returned within 14 days
• Products must be in their original packaging
• Opened products cannot be returned for hygiene reasons
• Return shipping costs are the customer's responsibility

5. Product Compliance

Our products comply with EU regulations regarding:

• Tobacco and nicotine product safety standards
• Product labeling requirements
• Health warnings and information
• Age verification requirements

6. Age Verification

Due to EU regulations on tobacco and nicotine products:

• You must be 18 years or older to purchase
• Age verification is required for all orders
• We reserve the right to cancel orders if age cannot be verified
• Attempting to circumvent age verification is prohibited

7. Data Protection

We process your personal data in accordance with the EU General Data Protection Regulation (GDPR). Please refer to our Privacy Policy for detailed information.

8. Force Majeure

We are not liable for delays or non-performance due to circumstances beyond our control, including but not limited to:

• Natural disasters
• Pandemics
• Government actions
• International shipping disruptions

9. Dispute Resolution

In case of disputes:

• We follow EU consumer protection guidelines
• You can use the EU's Online Dispute Resolution platform
• You may contact your local EU consumer protection office
• Legal jurisdiction is in accordance with EU regulations

10. Contact Information

Snussidan AB
[Registered EU Address]
Email: support@snussidan.eu
Phone: +46 (0) XX XXX XX XX
EU VAT Number: [VAT Number]